Bentley Customisation B2C

Prototyped customisation experience for an agency pitch to Bentley.

Bentley Customisation B2C

Prototyped customisation experience for an agency pitch to Bentley.

✅ Field research ✅ Figma prototypes ✅ Product strategy ✅ User testing
Challenge
Research and design an experience that nudges the envelope of luxury vehicle customisation, on a tight timeline while working out how to optimise 3D sequences for Figma.
100+                               
Research datapoints
04                               

Field research trips


Early iteration of a minimalistic UI that meets lux segment expectancies


Research
Generative research involved experiencing the in-store journey for ourselves, but also gathering quant and qual based reports on such niche consumers. 
From looking at Bentleys' available behavioural research, we decided it should be a specifically mobile-focused experience that we should prototype.



Pushing the limit of Figma with animated sequences of 3D renderings



The brand language was a bit immature, so we considered at monochromist colour approach






High-level information architecture, looking at how to create a neater structure








I conducted secondary research, working within resource constraints


UI's from a mobile-first vehicle personalisation experience

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